Delivery Policy
We ship as standard throughout Western Europe, United States, Canada, Australia, Hong Kong and Japan. However, we are happy to discuss special delivery if you are outside of these areas and your country does not appear on the non-sanctioned countries list.
All rings are shipped in discreet brown paper covered packages with no external tell-tale branding. We only ever ship with a signature required service, to ensure your ring’s safe arrival. It is our policy to send rings direct to the billing address on the purchasing card, rather than to an alternative address.
Please allow 5 working days for UK orders. International orders are generally received in 7-14 working days.
Non-sanctioned Countries
We are unable to ship to the following countries:
• Balkans
• Belarus
• Burma/Myanmar
• Cuba
• Democratic Republic of Congo
• Eritrea
• Federal Republic of Yugoslavia & Serbia
• International Criminal Tribunal for The Former Yugoslavia
• Iran
• Iraq
• Ivory Coast (Côte d’Ivoire)
• Lebanon
• Liberia
• North Korea
• Republic of Guinea
• Somalia
• Sudan
• Syria
• Zimbabwe
Returns Policy
Returns must be made within 7 days of receipt. If you do wish to return a ring, please call us immediately to notify us that the ring is on it’s way back. Always use a recorded mail/courier service so you are insured. Once we have the ring back in the same condition as sent, we will issue a credit note, which can be exchanged for anything in the store, at any time.
If you have any questions about our returns policy, please call us on 07827 530 579.
Privacy Policy
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our customers. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to our mailing lists.
Any personally identifiable information that you provide us is kept secure. Only authorized employees have access to this information. All emails and newsletters from this site allow you to unsubscribe from further mailings.
